Title: Portfolio Manager
Location: Nairobi, Kenya
The Company: Samasource is an award-winning technology social enterprise that provides dignified, internet-based work to people living in poverty. We build technology that helps leverage the brain power of the poor so they can lift themselves out of poverty by providing valuable services to companies around the world. Our technology platform takes large data projects for leading enterprise clients, and breaks them into smaller tasks called “microwork” which are completed by our workers.
Samasource Impact Sourcing Delivery Center -SamaDC, is seeking a seasoned BPO leader to oversee the day to day business operations of the center. The Portfolio Manager represents customer needs and goals within the organization to ensure quality of delivery by meeting client SLAs. The Portfolio Manager will oversee projects and business relationships with assigned accounts.
Reporting to the Head of Service Delivery, the Portfolio Manager will be responsible for:
Responsibilities will include but not be limited to: