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Product Manager - Delivery, Ingestion, and Quality

About the Job:

The Samasource Product Team is building tools at the intersection of humans and AI/ML technology, enabling our teams to deliver secure, high-quality training data and validation for the technology teams driving humanity forward.  We're looking for an enthusiastic, idealistic Delivery, Ingestion, and Quality Product Manager that grasps the bigger picture and is looking to work with the team to create easy-to-use APIs for clients, craft quality programs for Agents, and distill product features that have a business impact!

You’ll be working collaboratively with our team of talented Engineers, Account Executives, Customer Success Managers, and over 3,000 annotation agents in Africa, to combine the proper combination of software applications, data collection and reporting, and business process reengineering.  

We're playing in a huge space with lots of technical problems. We’d like a candidate that will blend extreme attention to detail with an intuitive sense for product.  If you know when to build vs buy, love to integrate complex systems, can listen to users, summarize their needs in user stories, and can align stakeholders from diverse parts of the business, we need your help to re-imagine work!


Key Responsibilities: 

  • Develop product requirements for future Client and Agent quality capabilities
  • Manage expectations at all levels including senior leadership
  • Own the roadmap for development with your engineering counterparts including producing ROI tradeoffs
  • Own core KPIs for Samasource
  • Take ownership of algorithms developed by our ML team and productize them
  • Manage relationships with internal teams for early adoption, testing, and production
  • Develop metrics and tracking framework to measure feature adoption and impact
  • Maintain relevant technical product documentation
  • Advocate Sama technology externally
  • Collaborate with Marketing for the go-to-market for new Delivery, Ingestion, and Quality products
  • Collaborate with VP of Product on cross-functional strategic initiatives


Minimum Qualifications:

  • Bachelor’s Degree in Computer Science or technical skills learned on the job
  • 3+ years of product management or similar experience 
  • Shipped a successful product in the last 2 years
  • Willingness for occasional travel to delivery centers in Africa to facilitate workshops and work directly with delivery center agents and leadership


Preferred Qualifications:

  • MBA
  • Prior experience working in a startup environment
  • Be self-driven
  • Great sense of humor
  • Previously worked on relevant consumer technologies 
  • Proven track record of repeatedly shipping successful products
  • History of working effectively with remote teams across time zones
  • Strong interest and history of doing work that makes a difference


About Samasource:

25% of the Fortune 50 trust Samasource to deliver secure, high-quality training data and validation for the technology teams driving humanity forward. From self-driving cars to smart hardware, Samasource fuels AI. Founded over a decade ago, we’re experts in image, video, and sensor data annotation and validation for machine learning algorithms in industries including automotive, navigation, AR/VR, biotech, agriculture, manufacturing, and e-commerce. Our staff are driven by a mission to expand opportunity for low-income people through the digital economy, and our social business model has helped lift over 50,000 people out of poverty.


Our Culture:

Samasource is quite unique. We are a technology company with a social mission. People that thrive in a high growth environment, love working on the bleeding edge of technology, and really care about having a positive impact on the world are a great fit for the Samasource culture. Our core values are grit, integrity, humanity, and GTD (Get Things Done).


Our Benefits:
Samasource offers competitive compensation commensurate with experience and a full benefits package, including: medical, dental, and vision insurance, long-term disability insurance, life, and AD&D insurance, employer-matching Group RRSP, generous holiday and vacation policies, sabbaticals, a monthly fitness stipend, and professional development opportunities.


At Samasource, we take pride in being a diverse and equal opportunity employer.

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